Customer Service

Satisfaction Guarantee

We stand behind the quality of everything we sell. Your satisfaction is important to us. If there is a problem with your product, please call our customer service at 805-498-6243, Monday thru Friday, 8 am - 5 pm Pacific Standard Time or via email at info@bentleysdisplay.com.

Privacy And Security

For each visitor to our Web page, our Web server automatically recognizes IP Addresses and other user data.

We collect the e-mail addresses of those who fill out our contact us form or place an order on our site, the e-mail addresses of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, fax number, payment information (e.g., credit card number and billing address), no information on consumers who browse our Web page and financial requirements.

The information we collect is used to notify people about updates to our Web site, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website.

With respect to cookies: We use cookies to store visitors preferences, record session information, record user-specific information on what pages users access or visit, alert visitors to new areas that we think might be of interest to them when they return to our site, record past activity at a site in order to provide better service when visitors return to our site, customize Web page content based on visitors' browser type or other information that the visitor sends and share user preferences with third parties.

If you do not want to receive e-mail from us in the future, please let us know by emailing us at info@bentleysdisplay.com.

We do not share your information with other companies unless you specifically ask us to.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by emailing us at info@bentleysdisplay.com.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding information that they have requested from us.

With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

Who is collecting your information and with whom may your information be shared?

Bentleysdisplay.com uses the information collected from you in accordance with this Privacy Policy. Information we collect is used to customize your experience on this site. We also show you content that we think is interesting, and display content according to your preferences. We may also use your information to send you promotional materials on Bentley's Display. We may use your information to contact you, if necessary.

Bentley's Display also may disclose your information if required to do so by law, court order or as required by other governmental or legal entities.

Payment Method

We accept Visa, Mastercard, American Express, and PayPal. For payments by check, there is a 5-7 business day hold placed. Merchandise cannot be ordered without confirmation of payment method.

Returns

If an item arrives damaged, notify us immediately so we may work with you to arrange a return or replacement. Refunds or credits are also available.

If you wish to return your order, refunds will be issued if merchandise is returned in original condition (30 days). Credit card order will receive a credit back. Checks and cash payments will be returned via a refund check.

Our product is highly susceptible to damage during transit. We take great care to pack shipments in the most safest possible means available. If possible, retain the original packaging materials for at least 30 days for any item that you wish to return to us. You may have to provide supplementary packaging materials if the outer carton has been worn due to transit. A call tag will be issued for pick-up of the merchandise.